How to block Ecobank’s ATM card is a piece of information not everyone has an idea about.
Most people panic when they have misplaced their Ecobank ATM card which most times can be stolen as well.
The thought of the unforeseen outcome when the ATM card is stolen is the least when you do not know what to do
Stay calm.
This article provides you with ways how to block Ecobank ATM cards.
What is ATM Card?
Automated Teller Machine Cards (ATM Cards) are issued cards with chips given by banks to customers to withdraw cash and execute daily transactions wherever they are.
The introduction of ATM cards has helped in preventing bank customers from going to the bank regularly to withdraw money and has made it easier to purchase goods and services in the comfort of their homes.
ATM cards are visa cards, master cards, etc. and these cards can only be used at ATM machine stands all over the country and require a PIN (Personal Identification Number).
All withdrawals using an ATM card are immediately deducted from the customer’s account. All financial institutions issue these cards for the convenience of their customers.
Types of ATM Cards
There are various types of ATM cards but the major ones are Credit cards and Debit cards.
Credit Cards
A credit card is a plastic card issued by financial institutions which allow the card owner to purchase goods and services on loan. There is a stipulated time agreed for the repayment of the loan.
The funds used for the settlement of the bills are not withdrawn from the user’s bank account, unlike debit cards.
Debit Cards
Debit cards allow the user to purchase goods and services, pay bills, withdraw funds from ATM stands, etc. The funds are deducted directly from the account of the user. There is a monthly fee charged by the issuer for using the debit card. Examples of debit cards include Visa cards, Mastercard, etc.
How to Block my Ecobank Atm Card
There are various reasons you may need to block your ATM card, some of which include:
- Stolen
- Misplaced
- Compromised ATM pin or Bank app password
- Unauthorized transactions, etc.
People react troubled to the loss of an ATM card due to what can happen if the card falls into the wrong hands. It could result in a loss of funds in the account, unauthorized transactions, etc.
Ecobank bank has put in place various ways whereby its customers can easily block their ATM cards from wherever they are. These ways include:
- Ecobank SMS Service
- Ecobank Customer Care Services
- Ecobank Mobile App
- Ecobank Mobile Internet Banking
- Visit any Ecobank Branch
Ecobank SMS Service
This is the easiest way created by Ecobank to help its customers block their Ecobank ATM cards from the comfort of their homes.
Here, you do not need any internet connection, all you need is a mobile phone. Follow the steps below to block your Ecobank ATM card:
- Send STOP ATM and your ACCOUNT NUMBER to 08063262265 or 0806ECOBANK. For example; Type and send STOP ATM 2345678910 to 08063262265 or 0806ECOBANK.
Immediately after you send the message, your Ecobank ATM card will be blocked instantly. Also, make sure you send the SMS from the phone number linked to your Ecobank account.
Ecobank Customer Care Services
If you have misplaced or your Ecobank ATM card is stolen, you can also block the ATM card by contacting any of the Ecobank customer services outlets. Details of Ecobank’s customer services are as follows:
- Telephone – +2347005000000 and 0806-ECOBANK
- Social Media – Twitter: https://www.twitter.com/groupecobank
Facebook: https://www.facebook.com/EcobankGroup/
Instagram: https://www.instagram.com/ecobank_group/
- Email – engcontactcentre@ecobank.com.
Ecobank Mobile App
Ecobank’s mobile app offers various services including the blocking of Ecobank ATM cards. Follow the procedures below to block your Ecobank ATM card:
- Download the Ecobank mobile app from the play store or the Appstore
- Sign in using your username and password or register with your card details
- Go to Cards from the menu
- Select Debit Card
- Then input your pin
Your Ecobank Atm card will be blocked instantly and all transactions will be banned. Also read: Ecobank recharge code
Ecobank Mobile Internet Banking
Here, you need an internet connection and have to register on the Ecobank mobile internet platform. You will find how to block your Ecobank ATM card below:
- Log in to the Ecobank site – https://www.ecobank.com/ng/personal-banking
- Sign in using your username/ID and password
- Click on Cards
- Choose the type of ATM you want to block – Debit Card or Credit Card
- Enter your pin to complete the process.
Afterward, your Ecobank ATM card will be blocked. To register on the Ecobank mobile internet platform go to – https://ecobankonline.ecobank.com/?module=registration
Visit any Ecobank Branch
This method requires you to visit any of the nearest Ecobank branches near you. Approach the customer service help desk and request to block your ATM card. This process is not always advisable in the case of card theft.
Frequently Asked Questions
How can I block my stolen Ecobank ATM card?
Answer – You can block your Ecobank ATM card through SMS, Ecobank mobile app, Internet banking, and Ecobank customer services.
How do I block my ECO bank account?
Answer – To block your Ecobank account simply dial *966*911# from any Mobile device. Enter your account number followed by your Mobile number. Press 1 to confirm your request and instantly block your account.
How do I chat with Ecobank customer care?
Answer – Chat with a customer care executive on the website – www.ecobank.com or via your Ecobank Mobile App. Chat with Ecobank via WhatsApp on (234) 808 760 3717.
How do I find my Ecobank account number on my phone?
Answer – Simply dial *326*0# >> Input your 4-digit authentication PIN >> Wait for your account number and balance. For first-timers, you must first register to use the Ecobank USSD code by dialing *326# >> dial 2 to activate USSD banking >> follow the prompt thereafter.
Final Thoughts
The introduction of ATM cards has helped the customers greatly in terms of bills payment, transfer of funds, purchase of goods and services, etc.
Ways on how to block Ecobank ATM card have been explained in this article which includes, SMS, internet banking, contacting customer support, and visiting any Ecobank branch.
However, in the case of theft or misplacement of your ATM card, the next thing to do is to block the ATM card immediately.
