How to unlock access bank mobile app is basically what can be done without going to the bank premises.
You might find your access bank mobile app locked and you ask questions on how to unlock your access bank mobile app.
Look no further, this article explains how to unlock your access bank mobile app.
Access Bank Mobile App
The advancement in technology and the internet has no doubt made banking easier, for both the financial institutions and their customers.
Access is arguably one of the best banks in Nigeria and the introduction and establishment of innovations achieved this to help it further perform its duties efficiently.
Such innovations include the Access bank mobile app also known as AccessMore. The access bank mobile app offers tailored and personalized services.
The app (AccesMore) is easy to use and can be downloaded from any of the stores like Playstore, Appstore, etc.
Some of the services offered by the access bank mobile app include:
- Bills payments
- Transfer and withdrawal of funds
- Airtime and data recharge
- It can request ATM cards, checkbooks, statements of accounts, etc.
- Apply for instant loans, etc.
To use the access bank mobile app, you need to register to get your username and ID. Follow the steps below to register:
- Download the access bank app (AccessMore) from either the play store or the Appstore
- Register using your card details
- Select your unique username and password
- Create your transaction authorization pin sent to the phone number linked to your access bank account.
Why my Access Bank Mobile App is locked
When your access bank mobile app is locked, you won’t be able to sign into the app. This automatically prevents you from performing any transaction using the bank app.
The access bank mobile app sometimes gets locked temporarily due to not too many reasons other than:
- Wrong input of your password three times will prompt the app to lock for security reasons
- Inactivity/not using the app for 12 months.
Requirements to Unlock the Access Bank Mobile App
The access bank mobile bank is locked for a reason, therefore, before it can be unlocked, you will need to have the following:
- Your access bank account number
- Username
- OTP code to be sent to your phone number linked to your access bank account
- Internet connection and smartphone.
How to Unlock Access Bank Mobile App
There is no need to panic when your access bank mobile app is locked because you can easily unlock it.
Follow the steps below:
- Open the access bank mobile app (AccessMore)
- Scroll down to the bottom page to change the language for ease of use
- Click on Menu on the top left side of the page
- Select Unlock device from the available options like login, reset the password, etc
- Enter your username
- Input your account number
- Select between pin or token and enter your transaction pin
- Then click on Validate to complete the process of unlocking your bank app.
Frequently Asked Questions
How long does it take to unlock the bank app?
Answer – It doesn’t take up to 5 minutes to have your access bank mobile app unlocked
Why is my Access Bank app profile locked?
Answer – This happens when you have entered the wrong password three times while trying to log in
How do I reset my Access Bank mobile app username and password?
Answer – To change your Access bank mobile app password, here are the right steps to follow:
- Open the Access bank mobile app on your phone.
- Click on the Menu icon in the top corner of the app.
- Choose “Reset Password.”
- Enter your “Login ID.”
- Follow the next instructions to proceed
Can I still use my card if my online banking is locked?
Answer – No. As soon as your mobile banking is locked, all transactions will be prevented.
What do I do if I forgot my user ID and password for internet banking?
Answer – If you forget your user ID, it can be retrieved by clicking forgot password, then follow the instructions
Conclusion
The access bank mobile app (AccessMore) offers various services that make it important for all access bank customers to have.
Sometimes, the access bank app can be locked due to inputting the wrong password three times and security reasons.
Clicking on unlock device from the menu on the log-in page, then the information required in the prompts is how to unlock access bank mobile app.
